Return Policy

CologneCart is an independent online fragrance retailer operated by Excelpha LLC, based in Congers, New York. We offer a curated collection of authentic designer and niche fragrances for men and women — from iconic luxury labels to exclusive, hard-to-find scents.

100% Authentic — Guaranteed

Every fragrance we sell is a genuine product sourced exclusively from authorized distributors and reputable wholesale suppliers in the United States. We never sell counterfeits, imitations, knock-offs, or "inspired-by" products. All items ship in their original packaging with batch codes intact, so you can verify authenticity directly with the manufacturer. Read more on our Authenticity Guarantee page.

Why Shop With Us

As an independent retailer, we purchase in wholesale volume and pass the savings on to you — which is how we offer genuine luxury fragrances at competitive prices. Orders are processed within 1–2 business days and shipped with tracking. Unopened products may be returned within 30 days.

Contact Us

Excelpha LLC
75 Lake Rd PMB 175
Congers, NY 10920, United States
Phone: (646) 661-9411
Email: support@colognecart.com
Customer support hours: 8AM–8PM ET, Monday–Sunday

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You have searched, found and ordered! But why exactly at that webshop? Why convince that button to click,
and do you drop out at another shop if shipping costs are only added at the last step?

That's why we're looking for you! To ensure that even more beautiful webshops go online.